Cancún, Quintana Roo

Castillo 4

4.88 · 50 reviews
9 guests 3 bedrooms 4 beds 3 full baths + 1 half bath
Best price guaranteed · If you find this home, listed by us on Airbnb, Booking.com or Vrbo, cheaper for the same dates, we refund the difference.

El Castillo IV, where every space has been designed to make you feel at home. Enjoy the tranquility and security of one of Cancún's most exclusive residential communities, relax on its roof garden with panoramic views and rest in one of its amazing 3 suites. Excellent location in a quiet residential area with all kinds of shops within walking distance. - 3 Suites with Smart TV, A/C and en-suite bathroom - Fully equipped kitchen - 24/7 security - Free parking - Fast Wi-Fi

What makes this home special

  • Free parking
  • Workspace
“We enjoyed our stay!! The place was exactly as described. Calm residential area close to shops and restaurants. Check in was convenient and simple. Our host Alex was very friendly and responsive to our requests.”
5 · Barbara

About the home

Expect a VIP concierge service to help you book the best restaurants, private yachts, excursions, catering service and private transportation.

Bedroom layout: Suite 1 - King bed with private bathroom, 65-inch Smart TV Suite 2 - Queen bed and double bed with private bathroom, 65-inch Smart TV Suite 3 - Queen bed with private bathroom, 55-inch Smart TV

Where you'll sleep

Bedroom 11 king bed
Bedroom 21 queen bed
Bedroom 31 king bed · 1 small double bed

Amenities

  • Wi-Fi
  • Air conditioning
  • Full kitchen
  • Free parking
  • Washer
  • Dryer
  • TV
  • Private entrance
  • Crib
  • High chair
  • Workspace
  • Garden
See all 64 amenities
  • Patio
  • Hammock
  • Sun loungers
  • Outdoor seating
  • Outdoor dining
  • Board games
  • Sound system
  • Coffee maker
  • Microwave
  • Oven
  • Refrigerator
  • Hair dryer
  • Iron
  • Essentials (towels, sheets, soap)
  • Bed linens
  • Extra pillows and blankets
  • Smoke detector
  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Long stays allowed
  • Blackout curtains
  • Children's books and toys
  • Playground
  • Skate ramp
  • Books
  • Exercise equipment
  • Ethernet connection
  • Ceiling fan
  • Portable fans
  • Hot water
  • Cooking basics
  • Dishes and silverware
  • Dining table
  • Stove
  • Freezer
  • Blender
  • Toaster
  • Hot water kettle
  • Coffee
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower gel
  • Hangers
  • Wardrobe or closet
  • Cleaning products
  • Laundromat nearby
  • Mosquito net
  • Window guards
  • Travel crib

Availability

Select check-in date

Crossed-out dates are not available

From $3,450 MXN / night. Lowest nightly rate in the coming months, before discounts and cleaning. Pick dates to see the exact total.

Special offers

The longer you stay, the more you save

  1. 10%3 nights
  2. 12%4 nights
  3. 15%5 nights
  4. 20%6 nights
  5. 30%7 nights
  6. 36%14 nights
  7. 42%21 nights
  8. 50%30+ nights

From 7 to 30 nights the discount grows a little with every extra night.

+10%When you book 60+ days ahead. Added to the stay discount.
+5%For booking directly with us, always.

They apply automatically and add up: the stay and early-booking discounts on the nightly price, then the 5% direct discount. Cleaning and other fees are never discounted. Maximum: 62% off the nights.

What guests say

4.88 · 50 reviews
Value
4.9
Cleanliness
4.9
Communication
5.0
Location
4.9
Check-in
4.9
Accuracy
4.9
★★★★★
La seguridad y tranquilidad del fraccionamiento y los espacios dentro muy agradable
EugeniaOctober 2026
★★★★★
We enjoyed our stay!! The place was exactly as described. Calm residential area close to shops and restaurants. Check in was convenient and simple. Our host Alex was very friendly and responsive to our requests.
BarbaraSeptember 2026
★★★★★
Excelente Lugar para estar en familia, con muy Buena ubicación cerca de farmacias, restaurantes, helados, supermercados!
GabrielaAugust 2026
★★★★★
Excelente lugar para hospedarse, cuenta con muy buena ubicación, las instalaciones muy buenas y el fraccionamiento seguro y tranquilo; el trato con las personas Alejandro muy bueno y siempre al pendiente
FernandoAugust 2026
★★★★★
Las habitaciones estan muy cómodas, limpias y cuentan con todo lo necesario para sentirte como en casa, lo que hay q saber es que para ingresar a la casa se tiene q subir muchas escalones y para las personas mayores si seria complicado, nos hubiera gustado que tuviera un lugar para asador ya q cuenta con una terraza y no la utilizamos. Excelente atención de Eugenia, 100% recomendado para disfrutar y descansar en familia.
AnaAugust 2026
★★★★★
We had an amazing stay and would absolutely recommend this Airbnb! The entire trip went so smoothly, and our host was fantastic. He provided excellent recommendations for places to eat and things to do. We even had the chance to meet him on our last night, and he was incredibly friendly and welcoming. The location was perfect—close to grocery stores, pharmacies, restaurants, and just about anything you might need. It was also very easy to get around from there. We felt extremely safe throughout our stay, as security controlled access to the property and checked everyone coming in and out. The home was clean, comfortable, and exactly what we needed. The only suggestion I would make is adding a curtain or some additional privacy to the upstairs master bathroom shower. I personally felt a little uncomfortable showering there because I wasn’t sure how visible it was from outside. Other than that, everything was wonderful, and we would definitely stay here again!
BrendaJuly 2026
★★★★★
nos gustó mucho el lugar muy limpio y la zona muy segura, además de qué saliendo del coto tienes toda la mano, como Walmart y Sanz, además de una plaza con restaurantes
AngelJuly 2026
★★★★★
Overall! Very good experience. Enjoyed our stay. Very spacious in a safe neighborhood and lots of stores and things to do in close proximity.
AdetoroJune 2026
★★★★★
Todo perfecto con la estancia, camas muy cómodas y todo muy bien equipado
MiguelMarch 2026
★★★★★
The place was just as the picture. Spacious and clean. Host was very attentive, great communication. Had an issue with one of the AC units and it was fines very quickly. Overall I highly recommended this place!
KarlaMarch 2026
★★★★★
Die Unterkunft war sehr gut und ausgesprochen sauber. Wir haben uns von Anfang an wohlgefühlt. Die Gegend ist ruhig und sehr sicher, was den Aufenthalt besonders angenehm gemacht hat. Die Gastgeber waren super hilfreich, freundlich und haben immer sehr schnell geantwortet. Wir würden jederzeit wiederkommen und die Unterkunft definitiv weiterempfehlen.
NoraFebruary 2026
★★★
We stayed at this Airbnb for 3 nights and overall enjoyed the experience. The location is beautiful and very convenient — close to amenities and restaurants, which made getting around easy and enjoyable. We did face a few issues with the bathrooms during our stay. Two showers were not working initially, and one bathroom had a non-functioning flush while another sink wasn’t working properly, likely due to mineral and salt buildup. The host was responsive and stayed in communication, but the issues were fully resolved only by the next day, which caused inconvenience for a few of our guests. That said, the host was cooperative and made an effort to address the problems. We feel that a more thorough cleaning and a general inspection before guest check-in would help prevent such water-related issues in the future. Overall, it’s a nice place in a great location, and with better pre-checks,
ShubhankFebruary 2026

Explore the area

Located in one of Cancún's most exclusive and safe residential areas, with all kinds of restaurants, bars and shops within walking distance

Please respect the neighbors by keeping music and noise down at night.

Getting around

From the airport you can: 1. Contact us for a safe private transfer from your location to the property at a special price

2. Take the bus to the ADO bus station and from there an inexpensive taxi to the property

3. Take a taxi directly from the airport

Explore every detail

Good to know

Check-in

From 16:00

Check-out

Before 10:00

Access

Enjoy contact-free entry with the electronic code that will be provided before your arrival. There's a large, private and secure parking area for up to 2 vehicles

Cancellations and payments

Full refund if you cancel more than 30 days before arrival. 30 days or less: no refund.

Pay 100% when booking, or 50% with the balance due 30 days before arrival (bookings made 30 days or less ahead are paid in full). If the balance isn't paid on time, the booking is cancelled without refund.

$1,000 USD security deposit: held on your card (not charged) 3 days before arrival and released 2 days after check-out if there is no damage. About $18,700 MXN at today's exchange rate.

Important details

El Castillo IV is fully stocked with shampoo, towels, washcloths, drinking water, a hair dryer, and a washer and dryer free to use.

El Castillo IV has an excellent location:

5-minute walk to mini-markets, restaurants, pharmacies, a COVID testing lab and more...

5-minute drive to shopping centers and supermarkets, with a good connection to Cancún International Airport and the Cancún bus station. It's also a strategic point for visiting tourist spots such as: Cancún beach, Isla Mujeres, Playa del Carmen, Cozumel, Chichén Itzá, Xcaret, Xel-Há, Xplor, Xoximilco, Tulum and Holbox

Frequently asked questions

What are the check-in and check-out times?

From 16:00; check-out before 10:00.

How many guests can stay?

Maximum 9 guests.

Are pets allowed?

Yes, this home is pet friendly.

What is the cancellation policy?

Full refund if you cancel more than 30 days before arrival. 30 days or less: no refund. Refunds are processed within up to 30 calendar days.

Can I book with a deposit?

Pay 100% when booking, or 50% with the balance due 30 days before arrival (bookings made 30 days or less ahead are paid in full). If the balance isn't paid on time, the booking is cancelled without refund.

Are there noise rules?

Loud noise is not allowed in any home. Any complaint from neighbors or the owner must be addressed right away; otherwise the booking may be cancelled without refund and any resulting fines are taken from the deposit.

Is there a security deposit?

$1,000 USD security deposit: held on your card (not charged) 3 days before arrival and released 2 days after check-out if there is no damage. About $18,700 MXN at today's exchange rate.

Which currency am I charged in?

You pay in Mexican pesos with a credit or debit card. Prices include VAT.

Do you have a best price guarantee?

Yes. If you find this home listed by us on Airbnb, Booking.com or Vrbo for the same dates at a lower price, we refund the difference. Message us with your booking number and the link or a screenshot of the listing.

Meet your host

AlejandroAlejandro Superhost
Reviews on Airbnb
496 · 4.83
Guests welcomed
20,000+
Hosting since
2020

We're Alex and Eugenia. Since 2020 we've looked after every detail of our homes in Cancún so your stay is easy, and we're on WhatsApp from 10 a.m. to 9 p.m.

Have questions?

Message us and we'll gladly help you plan your stay.

WhatsApp from 10 a.m. to 9 p.m. (Cancún time). In an emergency, call 911.